Impact Fulfillment Services is a full-service 3PL and Contract Packaging partner offering customized Omni-channel solutions for established and emerging brands.




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Impact Fulfillment Services

About IFS
FeasibilityFounded in 1998 and headquartered in Burlington, North Carolina, IFS provides outsourced contract packaging and distribution services to leading branded consumer product companies in the United States and Canada. The company’s objective is to “build an organization that creates value for our customers and stakeholders by developing seamless Supply Chain Solutions to drive end-market demand.” Primary services include assembly of point-of-purchase displays and custom packaging for branded consumer goods sold through club and mass retail channels. In addition, IFS provides packaging design and development, material sourcing, retail distribution, and order fulfillment on behalf of its customers.

FeasibilityAt Impact we focus our organization quality system to meet our customers’ needs via systemic analysis of all our processes. Our executive quality team is on point when your team and our team begin to develop your marketing strategy. This assures your item will meet all regulatory and GMP requirements throughout the developmental stage and beyond.


FeasibilityQA co-ordinates internal cross functional audits, KPI data on key measurements, management business reviews are conducted and documented, customer audits are conducted in a professional manner, regulatory agency audits are handled per company and customer procedures. Responses are completed in a timely manner and any corrective actions are implemented.


FeasibilityImpact Fulfillment Services will apply suitable methods for monitoring and where applicable, measurement of the quality management system processes.  These methods will be designed to demonstrate the ability of the processes to achieve planned results. Impact will review all requirements related to a product prior to any commitments to supply a product to the customer and will ensure that product requirements are determined and clearly defined and Impact has the capability to effectively meet the defined requirements.


FeasibilityImpact Fulfillment will conduct our product manipulation processes under controlled conditions, including, as applicable, the availability of approved work instructions and the use of suitable production, monitoring and measuring equipment as needed and required. Impact’s QA team will provide the resources and data needed to effectively operate and monitor production and the necessary techniques and equipment to monitor, measure, and analyze our processes.


FeasibilityThe focus on providing quality continues after the production process as product is not released for distribution until our Quality release process is complete and ensures the all customer requirements have been achieved and all local, state and federal regulations are adhered to when applicable. At Impact computer software is used to monitor and measure specified requirements. Once Quality communicates the release to distribution, a final three phase audit takes place to assure your item is shipped to the appropriate client.


FeasibilityOur Impact Team will assure that your item achieves the primary objective of stimulating customer’s impulse to purchase. Customer satisfaction is one of the key measurements of the performance of the quality management system. Impact Fulfillment Services will monitor information relating to customer perception and satisfaction as to whether the organization has met customer requirements.


My experience working with Impact Fulfillment Services has been wonderful. The individuals I deal with are top notch professionals in their service with my needs at all times.

Kimberly Miller

Shipping Coordinator, Qualicaps, Inc.

We would never have been able to meet the demand schedule without Impact’s assistance. I believe that the quick response of Impact helped us to meet our Mission Statement.

Bob Strople

Vice President of Global Operations, Kidde

IFS is not only flexible, but responsive at a competitive cost which exceeds all expectations. IFS should have a “P” in front of their logo for “PARTNERSHIP”.

Michael C. De Vivo

Director of Supply Chain Management, Revlon